Dorothy Perkins is a women’s high street clothing retailer owned by the Arcadia Group, who also run Topshop, Topman, Miss Selfridge, Burton, Evans, BHS and Wallis. Dorothy Perkins aims to cater to the 25 to 35 year old woman.
Dorothy Perkins has been around since 1909, first retailing as H. P. Newman, and becoming known as Dorothy Perkins in 1919. During the 1960s, the Farmer family, who owned Winster Hosiery, ran Dorothy Perkins. It was mostly known at that time for lingerie, hosiery and sleepwear, with its clothing range having problems in the competitive industry against Lewis Separates and Peter Robinson.
The brand was not known as being very on trend, particularly during the 60s when staff wore nylon cerise uniforms.
As part of the Arcadia Group, Dorothy Perkins offers a training programme for its employees in three levels: Standard, Advanced and Top Level. This works to expand their responsibilities within the company by offering financial incentives.
It was only in 1979 that the Burton Group, now known as the Arcadia Group, purchased Dorothy Perkins. Today the retailers offers a wide range of women’s clothing including their own brand and others. The main range caters for women in sizes 8 to 22, and they also offer a tall and petite range, maternity wear, shoes, lingerie and accessories.
5 Reasons to Use
- Fills the gap between high street ranges catered at teens and the older woman.
- Support The Woodland Trust and raised more than enough with their Limited Edition range to plant 100,000 trees since May 2007.
- Customer loyalty card with incentive and reward schemes, including VIP 20% off days and vouchers on birthdays.
- Wide variety of sizes and special ranges including petite, tall and maternity.
- Free delivery for orders of over £50.
Dorothy Perkins offers a free returns service within 14 days of receipt of your item. If you are not happy with your item, excluding pierced jewellery, underwear and swimwear where the hygiene strip has been removed or cosmetics that have been opened or used, you will be able to get a refund.
You can return the item either by drop off with Collect+, post or to your local store. In order to return an item by post or Collect+, you need to log in to your account and request a return in the My Orders section stating the reasons for return. You will receive a Returns Authorisation Number which should be written on the freepost returns label. The refund will take around 28 days to process. You will need to obtain a proof of postage.
When returning an item to store, you will need to make sure you have the delivery note and the card used for the purchase with you.
Refunds will be credited to the original method of purchase.
You will only receive a refund for the delivery charge if there has been a mistake made in your order, or if it is faulty or damaged. If there are other items in the delivery not being returned, the delivery charge will not be refunded.